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Privacy Policy

Effective Date: June 28, 2025

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Welcome to Liyam! Thank you for your trust and for using our services.

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1. Introduction

This Privacy Policy (the "Policy") describes how Liyam AI Ltd. ("Liyam", "we", "us", or "our") collects, uses, discloses, stores, and protects your personal information ("Personal Information") when you use our services, including our website (www.liyam-ai.com), our mobile application (the "App"), and any related features, services, or offerings provided by us (together, the "Service").

We are committed to protecting your privacy and operate with full transparency regarding the collection and use of your information. Reading this Policy is essential to understanding your rights and how we handle your information.

By accessing, registering for, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and our Terms of Use. If you do not agree to these terms, please do not use the Service. Your continued use of the Service constitutes your acceptance of this Policy.

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2. Eligibility and Minimum Age

Our Service is intended for users aged 16 years and older. We are committed to protecting the privacy of minors. We do not knowingly collect Personal Information from children under 16 without parental or legal guardian consent.

If you are a parent or guardian and believe that we have collected Personal Information from a child under 16 without proper consent, please contact us immediately at: info@liyam-ai.com. We will investigate the matter and promptly delete such information.

Please note: We reserve the right, where required by law (for example, in certain jurisdictions such as specific states in the U.S. or other regions), to restrict the use of the Service to users 18 years of age or older. Any such specific conditions will be presented to you if applicable.

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3. Information We Collect

We collect various types of information to provide, improve, and manage our Service. This information may be collected now or in the future, depending on the development of new features.

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3.1 Personal Identifiers and Account Information

  • Full Name: For authentication, personalization, and user identification.

  • Email Address: For account creation, login, communication, sending important updates, marketing messages (subject to your consent), and password resets.

  • Phone Number: (Optional) For two-factor authentication, critical notifications in certain cases, or customer support, based on your choice.

 

3.2 Audio Data and Generated Content

  • Voice Recordings and Transcripts: Recordings of podcasts or any other audio content you upload, record, or generate through the Service, and their corresponding transcripts. This information is crucial for the core operation of our Service – analyzing content and generating podcast questions using AI.

  • AI-Generated Textual Content: Questions, summaries, abstracts, or any other text generated by our Service based on your audio recordings.

  • Feature Usage Details: Information about how you interact with the various features of the Service, for example, which features you activate, frequency of use, etc.

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3.3 Technical and Usage Data

  • IP Addresses: For general location identification, security, fraud prevention, and troubleshooting.

  • Cookies and Device Identifiers: Cookies and similar technologies (such as Web Beacons, pixels) are collected via your browser or through the App for user authentication, preference retention, usage pattern analysis, enabling certain features, and potentially for targeted advertising in the future. Unique device identifiers (e.g., IDFA, Google Ad ID) may be used for similar purposes.

  • Usage Logs: Information about your use of the Service, including the date and time of access, pages viewed, features activated, browser type, operating system, and information about errors or crashes.

  • Device Information: Information about the device you use to access the Service, such as device model, manufacturer, unique device identifier, operating system, and version.

 

Important Note: While we may not actively collect all technical data (such as IP addresses or cookies) upon the Service's launch, this Policy anticipates future functionality that may require such collection. The collection of this data is intended to enhance the user experience, enable advanced features, ensure Service security, and analyze performance. We will notify you of any material changes in our data collection practices.

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3.4 Location Data

  • General IP-Based Location: We can infer your general location (e.g., city and country) from your IP address.

  • Precise Location Data (Optional): Precise location data (such as GPS) is not currently collected. However, in the future, we may ask for your consent to collect this data. If precise location data is collected, its use will focus on improving the contextual relevance of suggested podcast questions (for example, suggesting topics or questions relevant to local events) or enabling monetization features (such as sponsored questions based on location). In any case of precise location data collection, your explicit consent will be required.

 

4. How We Use Your Information

We use your Personal Information for a variety of purposes essential for the operation and improvement of our Service, based on legitimate legal grounds:

  • To Provide, Operate, and Maintain the Service: To enable you to use all Liyam features, process your audio recordings, generate transcripts, and create personalized questions.

  • To Authenticate and Manage User Accounts: Creating, managing, and securing your account, including identity verification and password resets.

  • To Improve and Personalize the Service: Optimizing the user experience, developing new features, understanding your preferences, and refining our algorithms.

  • To Enable AI-Powered Suggestions and Content Generation: Utilizing artificial intelligence technologies to process and analyze your recordings to produce relevant questions, summaries, and content suggestions.

  • To Transcribe and Analyze Recordings: Processing voice recordings into text and analyzing them to improve the quality of question generation and recommendations.

  • To Provide Customer Support: Responding to inquiries, resolving issues, providing technical assistance, and supporting users.

  • For Research and Development: Analyzing data (often in an anonymous and aggregated form) to improve our technology, develop new products, and enhance the efficiency of our algorithms.

  • To Comply with Legal Obligations: Fulfilling legal, regulatory, or judicial demands applicable to us.

  • To Detect and Prevent Fraud or Abuse: Protecting the Service and our users from fraudulent activities, inappropriate use, breaches of the Terms of Use, and security compromises.

We may also use anonymized and aggregated data for analytics, research, business development, and trend analysis purposes. This information does not allow for your personal identification.

 

5. Legal Bases for Processing (as applicable under GDPR and other privacy regulations)

If you are located in the European Economic Area (EEA) or the United Kingdom, or under another jurisdiction that implements similar requirements, we process your Personal Information based on the following legal bases:

  • Performance of a Contract: Processing your Personal Information is necessary to provide you with the services you have chosen to use (e.g., recording, transcription, and question generation).

  • Consent: In certain cases, we request your explicit consent for processing specific information (e.g., for sending marketing communications or using precise location data). You have the right to withdraw your consent at any time.

  • Legitimate Interests: We process information when we have a legitimate interest, and your fundamental rights and freedoms do not override these interests. For example, these legitimate interests include: improving and developing our Service, ensuring the security of the platform, preventing fraud and misuse, and conducting internal analytics.

  • Compliance with Legal Obligations: Processing the information is necessary to comply with legal or regulatory obligations applicable to us.

 

6. Sharing Your Information

We maintain the privacy of your information and do not sell your Personal Information to third parties. We may share your Personal Information only under the following circumstances and cases:

  • Service Providers: We share information with trusted third parties who provide services on our behalf, such as cloud computing services (e.g., Google Cloud for Speech-to-Text operations, data storage), analytics providers, hosting services, authentication and identification service providers, and customer support. These providers are bound by agreements to maintain confidentiality and data security and are authorized to use the information only for providing services to us.

  • Business Partners: In certain cases, and only with your explicit consent or as required for service integration (e.g., integration with external podcast platforms), we may share information with business partners.

  • Law Enforcement and Legal Authorities: When required by law, court order, search warrant, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, property, safety, or the safety of our users or the public.

  • Business Successors: In the event of a merger, acquisition, company reorganization, bankruptcy, or sale of all or part of our assets, your Personal Information may be transferred as part of the transaction. In such a case, we will provide you with prior notice as required by law, and ensure that any successor is bound by a similar privacy policy.

  • Anonymous and Aggregated Information: We may share information that does not personally identify you (i.e., anonymous or aggregated) with third parties for research, marketing, analytics, or industry purposes.

 

7. Data Retention

We retain your Personal Information for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

  • Providing our services to you.

  • Complying with legal and regulatory obligations (e.g., tax or reporting requirements).

  • Resolving disputes and enforcing our agreements.

  • Preventing fraud and misuse.

Voice recordings and transcripts may also be retained to improve our artificial intelligence features (e.g., model training) and maintain your usage history within the Service, unless you request deletion, in accordance with your legal rights. Anonymous or aggregated information may be retained indefinitely.

 

8. International Data Transfers

Your Personal Information may be processed and stored in countries other than your own, including countries that may not have the same level of data protection laws as your country. For example, our servers and our service providers may be located in the United States or other countries.

We implement appropriate safeguards to ensure that your Personal Information is protected in accordance with applicable data protection laws. These safeguards may include:

  • Standard Contractual Clauses (SCCs) approved by the European Commission, in cases of data transfer from the EEA or UK to countries that do not provide an adequate level of protection.

  • Reliance on Adequacy Decisions for countries approved by the European Commission.

  • Implementation of Binding Corporate Rules (BCRs) where applicable.

 

9. Your Rights Regarding Your Personal Information

Depending on the data protection laws applicable in your jurisdiction (e.g., GDPR in Europe, CCPA in California, Privacy Protection Law in Israel), you may have the following rights regarding your Personal Information:

  • Right of Access: To request a copy of the Personal Information we hold about you.

  • Right to Rectification: To request correction or update of inaccurate or incomplete Personal Information.

  • Right to Erasure ("Right to be Forgotten"): To request the deletion of your Personal Information, in certain circumstances (e.g., when the information is no longer necessary for the purposes for which it was collected).

  • Right to Restriction of Processing: To request the restriction of processing your Personal Information in certain circumstances (e.g., if you dispute the accuracy of the data).

  • Right to Object to Processing: To object to the processing of your Personal Information in certain cases (e.g., for processing based on legitimate interests or for direct marketing purposes).

  • Right to Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before its withdrawal.

  • Right to Data Portability: To receive your Personal Information in a structured, commonly used, and machine-readable format, and to transmit it to another entity, in certain circumstances.

To exercise these rights, please contact us via email at: info@liyam-ai.com. We will review your request and act in accordance with legal requirements. We may ask for additional identifying information to verify your identity as the data subject.

 

10. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, pixels, and similar tracking technologies ("Tracking Technologies") on our website and in our App. These technologies are used for the following purposes:

  • User Authentication: To identify you when you log in and to maintain your login status.

  • Preference Retention: To remember your preferences (e.g., language, settings).

  • Usage Analytics: To understand how users interact with our Service, monitor traffic, and improve the user experience.

  • Enabling Advertising and Sponsored Questions: In the future, we may integrate tracking technologies to enable the display of relevant advertisements or sponsored questions.

You can control cookies through your browser settings. Most browsers allow you to block cookies, delete them, or receive an alert before they are stored. However, please be aware that blocking cookies may affect the full or partial functionality of the Service.

 

11. Data Security

We place paramount importance on the security of your Personal Information. We implement appropriate technical and organizational measures to protect the Personal Information we collect from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using encryption (e.g., SSL/TLS) to protect information during transmission and employing encryption of data at rest where possible.

  • Access Controls: Limiting access to Personal Information to employees, contractors, and service providers who need this information to perform their duties, and only under strict confidentiality agreements.

  • Secure Storage: Utilizing secure storage solutions, including secure cloud servers.

  • Penetration Testing and Security Audits: Conducting regular security reviews, penetration tests, and internal and external audits.

  • Backups: Performing regular backups of data to prevent information loss.

While we take all reasonable and best efforts to protect your information, no security system can be 100% impenetrable. Therefore, we cannot guarantee the absolute security of information, and we are not responsible for unauthorized access beyond our control. We encourage you to take reasonable steps to protect your account, such as using a strong and unique password and keeping your login credentials confidential.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, technology, laws, or regulations. When we make material changes to the Policy, we will notify you by one of the following methods:

  • Posting the updated Policy on our website/App, indicating the new effective date.

  • Sending a notification to the email address registered in your account.

  • A prominent notice within the Service itself.

Changes to the Policy will become effective upon their publication, unless otherwise stated. Your continued use of the Service after the publication of changes will constitute your acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about changes.

 

13. Contact Us

If you have any questions about this Privacy Policy, the handling of your Personal Information, or if you wish to exercise your rights, please do not hesitate to contact us:

📧 Email: info@liyam-ai.com

We are committed to responding to all inquiries as quickly as possible and in the most professional manner.

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